Develop and create an overall communication strategy for benefits and ongoing employee benefit education by working directly with the client and the Palmer & Cay Account Team.
Implement all aspects of the communication calendar.
Write content, peer review and ensure final approval of content with the client.
Oversee and guide the creative branding, document layout and distribution approach.
Manage client communications work; including but not limited to:
New Hire Communications
Bulletins, intranet postings and flyers
Wellness and Engagement Activities, Events, Challenges
Special Employee Communications (e.g. STD/FMLA. Biometric Results Summary)
Legislative and compliance initiatives
Assist in printing production and delivery (as needed)
Utilize partner resources (e.g., Zywave & FLIMP); develop and maintain communication deliverables using partner tools
Ensure (Zywave) client portal access and schedule training for client apps
Develop and create an overall strategy for wellness and employee engagement by working directly with clients and the Palmer & Cay Account Team.
Understand client’s culture in order to identify, recommend and implement benefit and well-being programs aligned with clients needs
Implement all aspects of the wellness calendar.
Partner closely with vendors/carriers on program design and recommendations
Provide insight into emerging wellbeing strategies, researching new opportunities and programs that support client’s goals and objectives
Participate in Client Meetings and Calls in order to understand health management data such as biometric screening data/reports utilization data and engagement reports which are used in development of strategy
Establish and then, facilitate the Wellness Committee or Champions
Plan, coordinate outside vendors, and attend all client engagement activities.
Manage wellness funds/budget for each client ensuring dollars are spent on effective programs and tools
Client and Team Support
Client Support – As requested:
Work with client team in the overall development and execution of Benefit Strategy Calendars, Open Enrollment Strategies and Communications; Service Calendars; Wellness Initiatives
Manage the implementation of new wellness programs
Communicate thoroughly and expeditiously with the team members regarding client activities, initiatives, and any other pertinent matters
Seek out and participate in educational opportunities; read professional publications; maintain personal networks; participate in professional organizations.
Size & Complexity of Clients & Prospects
Fully insured, alternate funded and self-insured clients
Typical size: 100 to 5,000 employees
Knowledge of medical plans, dental and vision, life and disability is preferred; 5+ years experience working with a Broker a plus
Bachelor’s Degree in Communications, Business Administration or related major
Advanced (Excellent) Microsoft Office skills, particularly in Excel and other advanced communications software and platforms such as InDesign, Flimp, etc.
Well organized and detail oriented
Strong written and verbal communication skills
Excellent writing, proofing and editing skills with a drive for accuracy
Ability to apply and enforce client established brand guidelines
Ability to thrive in a very fast-paced, highly productive and collaborative environment using strong organizational and multi-tasking skills
Be Part Of The Palmer & Cay Team
If you feel like we could be a good fit for you and your career we invite you to submit an application with us for one of our open positions. Please fill out the form and upload your resume.
For your protection, coverage cannot be bound or changed via voicemail, email, fax or online via the agency’s website until confirmed by a licensed agent.
Our people create extraordinary results for our clients.