Employment Opportunities

Director of Communications/Wellness

Principle Responsibilities 

  • Develop and create an overall communication strategy for benefits and ongoing employee benefit education by working directly with the client and the Palmer & Cay Account Team.   
  • Implement all aspects of the communication calendar.  
  • Write content, peer review and ensure final approval of content with the client.
  • Oversee and guide the creative branding, document layout and distribution approach.  
  • Manage client communications work; including but not limited to:
    • Open Enrollment 
    • New Hire Communications
    • Monthly Newsletters
    • Bulletins, intranet postings and flyers
    • Wellness and Engagement Activities, Events, Challenges
    • Special Employee Communications (e.g. STD/FMLA. Biometric Results Summary) 
    • Legislative and compliance initiatives  
  • Assist in printing production and delivery (as needed)
  • Utilize partner resources (e.g., Zywave & FLIMP); develop and maintain communication deliverables using partner tools 
  • Ensure (Zywave) client portal access and schedule training for client apps


  • Develop and create an overall strategy for wellness and employee engagement by working directly with clients and the Palmer & Cay Account Team.
    • Understand client’s culture in order to identify, recommend and implement benefit and well-being programs aligned with clients needs
  • Implement all aspects of the wellness calendar.
  • Partner closely with vendors/carriers on program design and recommendations
  • Provide insight into emerging wellbeing strategies, researching new opportunities and programs that support client’s goals and objectives
  • Participate in Client Meetings and Calls in order to understand health management data such as biometric screening data/reports utilization data and engagement reports which are used in development of strategy
  • Establish and then, facilitate the Wellness Committee or Champions 
  • Plan, coordinate outside vendors, and attend all client engagement activities.  
  • Manage wellness funds/budget for each client ensuring dollars are spent on effective programs and tools

Client and Team Support 

  • Client Support – As requested:
    • Work with client team in the overall development and execution of Benefit Strategy Calendars, Open Enrollment Strategies and Communications; Service Calendars; Wellness Initiatives
    • Manage the implementation of new wellness programs
  • Communicate thoroughly and expeditiously with the team members regarding client activities, initiatives, and any other pertinent matters 
  • Seek out and participate in educational opportunities; read professional publications; maintain personal networks; participate in professional organizations. 

Size & Complexity of Clients & Prospects

  • Fully insured, alternate funded and self-insured clients
  • Multi-state
  • Typical size: 100 to 5,000 employees


  • Knowledge of medical plans, dental and vision, life and disability is preferred; 5+ years experience working with a Broker a plus
  • Bachelor’s Degree in Communications, Business Administration or related major
  • Advanced (Excellent) Microsoft Office skills, particularly in Excel and other advanced communications software and platforms such as InDesign, Flimp, etc.
  • Well organized and detail oriented
  • Strong written and verbal communication skills
  • Excellent writing, proofing and editing skills with a drive for accuracy
  • Ability to apply and enforce client established brand guidelines
  • Ability to thrive in a very fast-paced, highly productive and collaborative environment using strong organizational and multi-tasking skills